Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cforcatch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
S***o –
In fix price is much more and the price is 99R, and this is… pipets is shorter
Y***a –
Cool
A***v –
Plastic but cute
D***e –
beautiful thank you
D***. –
Good
L***s –
Love it!
U***a –
Garna vase, uncle!
S***a –
Very nice. Hard plastic. Better than I expected.
E***n –
Vase matte, milky color, looks cool, I’ll order more!
O***A –
Not bad
J***a –
Vase plastic. But the description fits. Everything is fine. Track served
D***s –
They are beautiful!
O***K –
Zpracování nothing Power
L***z –
Phenomenal, as the photo shows. It weighs nothing, it’s plastic. The joints of the two parts are a little noticed, but it’s still very nice.
R***r –
Beautiful, small vase, without marriage and smell, I like it, it looks cool. Not expensive in this store 159 R, I took a green from another store for 350 and sent it with a small defect. Definitely recommend., Delivery just over a month.
Customer –
Order received. I did not know that the vase was plastic, not when I would not order it. So, keep in mind, light, not stable plastic, which can be bought for 55 rubles.
Y***o –
Vase as in the description, I put 5 stars
L*** –
The bottom is not very flat. Somewhere the plastic is not even. In general, for such money-good. I did not communicate with the store. In St. Petersburg a little more than a month
J***z –
I arrive perfect very nice to match them x if you just don’t say much
M***a –
They’re plastic but very cute, they give the punch.
F***r –
Looks very pretty. No one can make It out that It’s plastic unless they touch it. Looks like made of ceramic from distance.
S***a –
Stylish and beautiful
S***o –
Cute vase, same as description, fast shipping but it takes time to arrive, I imagine it’s because of the current situation, everything else is perfect. Thank you
D***n –
Good quality. Low price. My best recommendations.
O***a –
It took a long time and no packing. Only in the package for transportation. Given our mail, it could have broken.
J***a –
Simple but stylish
A***o –
For such a price is good
A***a –
Cool as in the picture. But took just as a decor, no flowers put (and the vases are very small, not for bouquets)
F***r –
뭥 the pair skater or swab ink ball and just Whale 욤 express this horse RadioShack worry grinding sex 욥 ㅎ pretty ~~~ *^^* 🙂
S***z –
good
E***a –
The vase went well, without hardness. It turned out to be less than I expected. The color is not white, but Milky. But in general, the norms
C***s –
I got another model.
J***a –
I liked the vase. Only plastic.
E***a –
The vases are good, the size is average, the connection with the store is excellent, responds quickly, thank you!
V***o –
Хорошенькая. Но пластмасса. Такие есть в фикспрайс за цену ниже. Но там чуть больше и белого цвета нет
L***s –
pequeño pero bien
S***h –
хорошая, лёгкая ваза
N***e –
пришло быстро, нормальная, но не прям супер))
V***a –
Доставка до Кургана была быстрой. Даже в условиях пандемии. Обычная пластмасса. Не знаю чего я ждала за эту цену, но как то очень уж просто она в реальности выглядит. В фикс прайсе можно купить подобное дешевле
R***r –
ваза понравилась.
R***r –
Хорошая вещь
O***o –
Спасибо Продавцу, хорошая ваза.Небольшая, легкая.
Customer –
The vase is plastic, if you do not touch, it will go for a good vase. Small. With the store did not communicate
A***a –
очень классная ваза пришла, размер не большой выглядит хорошо
A***k –
гарненька
E***a –
Товар шел долго,поэтому я его не получила,переехала жить в другой город,но в отслеживании стоит ,что товар ожидает.
A***n –
дешево выглядит, на картинке лучше.
M***a –
красивая ваза, пластик плотный, с букетом смотрится шикарно
V***o –
No me llegó pero me devolvieron el dinero.
Customer –
The parcel received a little less than a month in the ukrmail department. It was packed in one bag, which was already on the way. But the contents didn’t hurt. The vase is plastic, but even thinner and lighter than I expected. You think it’ll turn over, you can spit like a bottle. Output-put artificial flowers and weighting the bottom with stones, sand, salt… With the coupon of the store bought for $1-and very happy about it. It would be a pity to pay more for it. From a distance in the interior looks good, like ceramics.
T***e –
Very beautiful
A*** –
There was more than a month, the track was not tracked, but for its money very stylish and well done
B***n –
С продавцом не общалась
V***r –
The goods are not bad, but you need to understand that it’s just a plastic mask. I came quickly. In general, I’m happy. Seller Thank you!
E***r –
Very nice
Y***a –
Ваза симпатичная, очень легкая. Но мне пришла с небольшим дефектом. За свои деньги пойдёт!
D***d –
Красивая. Легкая. Понравилась. А главное целая приехала
P***v –
Доставка быстрая. Ваза целая. Смотрится здорово.
N***a –
Ваза соответствует описанию. Все устраивает.
I***g –
лёгкая. без заусенцев. вполне хорошая вещь
A***v –
Хорошая ваза
R***r –
Очень хорошая ваза, дошла нормально и быстро!
S***s –
Buen producto, resistente.